Privacy and Data Handling
Privacy and Data Handling
Alfie’s Studio have always taken the stance of treating others as we’d like to be treated ourselves so we have always treated personal information and data in the strictest confidence and never ever misused it. We do like to be transparent, so we’d like to let you know what information we obtain and what we do with it. If you have any questions, comments or would like us to check if we have any information on you, to update that information or delete it, please contact our Data Protection Officer at any time via the contact form.
We use MailChimp for our newsletter - https://mailchimp.com/.
There are two ways in which you can sign up to our newsletter – via our website at http://shop.alfies-studio.com/ or via our analogue paper sign-up sheet at markets and events. An email is sent to the email address supplied for confirmation. If you would like to unsubscribe from the newsletter at any time, there is a link at the bottom of the email or you can contact us at any time and we’ll remove you.
If you sign up directly we do not personally hold a record of your email address, it is held by MailChimp. If you sign up on the paper version the page is held until it is full and then it is destroyed (via our secure log-burner method). There is no set time for this as it depends on how long it takes to fill up the page.
MailChimp also have a number of policies and information in regards to data held on their servers. See their About the General Data Protection Regulation page here.
Direct orders via website:
Our shop is hosted by Big Cartel who have in response to the question "is Big Cartel compliant with GDPR?" stated that "Yes - we’ve worked with our legal experts to ensure that Big Cartel is compliant." – see here for more information from Big Cartel.
When you place an order, you provide Alfie’s Studio with your information for us to be able to process and ship your order. We retain this information in case there is an issue with our products or services so that we can help you. Information required for tax and legal requirements is held for 7 years as a requirement by law. This data remains within our system until such time that we delete it manually.
Payments via website or in person:
Whether you pay online or in person by non-cash methods all payments are processed via PayPal – Alfie’s Studio do not hold any payment information. PayPal have their own privacy and data handling pages here.
Other data / information:
Occasionally we obtain your information via other channels and methods not detailed above like social media and so on if you direct message us to send you something or for a mutually agreed reason. We never ever solicit personal information and any information you provide is received in good faith and used only for the purposes agreed.
We will not share your details with a third party unless we are required to do so by law.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
What are cookies and what do they do?
Cookies are small text files sent from a website to the terminal of the party concerned (usually the browser), where they are stored in a browser's directory before being referred back to the website upon the same user’s next visit.
Cookies can be used to:
help a website work more efficiently (by remembering what items or pages were last looked at)
allow the visitor to perform certain tasks (such as storing items in a shopping basket or logging into a restricted area)
provide information to the website owner about how visitors use and navigate the website
Control of cookies
Most browsers allow you to clear cookies, block acceptance of cookies or receive a warning before a cookie is stored.
To remove cookies we encourage you to follow the instructions on the pages of the various browsers:
If you block or erase cookies, it may not be possible to reset previously specified preferences or customized settings