Privacy and Data Handling
Privacy and Data Handling.
Alfie’s Studio have always taken the stance of treating others as we’d like to be treated ourselves so we have always treated personal information and data in the strictest confidence and never ever misused it. We do like to be transparent, so we’d like to let you know what information we obtain and what we do with it. If you have any questions, comments or would like us to check if we have any information on you, please contact us at any time.
We use MailChimp for our newsletter - https://mailchimp.com/.
There are two ways in which you can sign up to our newsletter – via our homepage at http://shop.alfies-studio.com/ or via our analogue paper sign-up sheet at markets and events. We ask for only an e mail address for the former and a name and e mail address for the latter (this is because we’ve found that handwriting is hard to decipher sometimes and a name helps us to work out the occasional missing letter). In both cases a confirmation e mail is sent to the e mail address to make sure that the right person has been input and are happy to receive the e mail. If you would like to unsubscribe from the newsletter at any time, there is a link at the bottom of the e mail or you can contact us at any time and we’ll remove you.
If you sign up directly we do not hold a record of your e mail address. If you sign up on the paper version the page is held until it is full and then it is destroyed (via our secure log-burner method). There is no set time for this as it depends on how long it takes to fill up the page.
MailChimp also have a number of policies and information in regards to data held on their servers. See their About the General Data Protection Regulation page here.
Direct orders via website:
Our shop is hosted by Big Cartel who have stated that they “are actively working with [their] legal experts to ensure that Big Cartel is GDPR-compliant, and [they] are planning to be ready by the deadline” – see here for more information from Big Cartel.
When you place an order, you provide Alfie’s Studio with your information for us to be able to process and ship your order. This data remains within our system until such time that we delete it manually. We retain this information in case there is an issue with our products or services.
Payments via website or in person:
Whether you pay online or in person by non-cash methods all payments are processed via PayPal – Alfie’s Studio do not hold any payment information. PayPal have their own privacy and data handling pages here.
Other data / information:
Occasionally we obtain your information via other channels and methods not detailed above like social media and so on if you direct message us to send you something or for a mutually agreed reason. We never ever solicit personal information and any information you provide is received in good faith and used only for the purposes agreed.
We will not share your details with a third party unless we are required to do so by law.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.